Privacy Policy

Snowlight Hope Services, LLC, doing business as Mangsen Mapping

Effective Date: October 29, 2026

1. Introduction

Snowlight Hope Services, LLC, doing business as Mangsen Mapping ("we," "us," or "our"), respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information obtained through our websites, online courses, educational programs, and related services.

This policy applies to visitors, customers, students, and other individuals who interact with our services.

2. Information We Collect

We may collect the following categories of personal information:

Personal and Contact Information

• Full name

• Email address

• Billing and contact information

• Account registration details

• Professional affiliation, when provided

• Information voluntarily submitted through forms, surveys, or correspondence

Professional Licensing Information

For continuing legal education (CLE) programs, we may collect:

• Attorney registration or bar numbers

• Licensing jurisdictions

• Information needed for CLE administration and reporting

• Certificate requests and related documentation

Course Participation Information

We may collect and maintain records of:

• Course enrollment and purchases

• Lesson progress and completion dates

• Quiz and assessment results

• Completion affirmations

• Course evaluations and survey responses

• Certificates issued

• Other information necessary to document participation and administer educational programs

Payment Information

Payments are processed through third-party payment processors. We may receive transaction information, payment status, billing details, and limited payment identifiers.

We do not intentionally collect or store complete payment card numbers in our own systems.

Technical and Website Usage Information

Our websites and educational platforms may automatically collect certain technical information, including:

• IP addresses

• Browser and device information

• Pages visited and website usage activity

• Referral sources

• Cookies and similar technologies used for website functionality, security, and analytics

3. How We Use Personal Information

We use personal information for purposes reasonably related to operating and administering our services, including:

• Creating and maintaining user accounts

• Processing purchases and providing access to educational content

• Administering courses, assessments, and evaluations

• Tracking course progress and completion

• Verifying participation and preparing completion certificates

• Maintaining CLE records and fulfilling applicable reporting requirements

• Responding to inquiries and providing customer support

• Maintaining financial, administrative, and business records

• Improving our courses, websites, and services

• Protecting against fraud, misuse, and unauthorized access

• Complying with applicable laws and regulatory requirements

We may also use contact information to send necessary communications concerning purchases, course access, completion documentation, or other administrative matters.

4. Continuing Legal Education Records and Disclosures

In connection with continuing legal education (CLE) courses, we collect and maintain information necessary to administer educational programs, document course participation, issue completion certificates, and comply with applicable recordkeeping and reporting requirements.

Where required or otherwise authorized, we may disclose relevant student information to bar associations, courts, CLE administrators, and other regulatory authorities for accreditation, attendance verification, or reporting purposes.

Such information may include student names, attorney registration numbers, course identification, completion dates, and credit information.

We limit these disclosures to information reasonably necessary for the applicable administrative or regulatory purpose.

5. Third-Party Service Providers

We use third-party services to operate and administer our business. These may include:

• Wix: Website hosting and related website functionality.

• Thinkific: Course hosting, student accounts, educational delivery, and course administration.

• Stripe and other supported payment processors: Payment processing and transaction administration.

• Email and administrative service providers: Communications, document management, and other business operations.

These providers may process personal information on our behalf or as independent service providers, subject to their applicable agreements and privacy practices.

We may also disclose personal information when reasonably necessary to comply with legal obligations, respond to lawful requests, enforce applicable agreements, or protect the security and integrity of our services.

We do not sell student personal information to third parties.

6. Cookies and Website Analytics

Our websites and course platforms may use cookies and similar technologies to support essential website functions, user authentication, security, and performance.

We currently use the built-in analytics and reporting capabilities provided by our website and course platforms to understand general website traffic, course participation, and service performance.

We do not currently use separately installed advertising pixels or third-party remarketing tools.

Some cookies and technical information may be processed by the third-party platforms that operate our websites and educational services.

Where applicable law requires additional disclosures or consent for particular tracking technologies, we will provide the appropriate information and controls.

Visitors may manage certain cookies through their browser settings. Disabling essential cookies may affect website functionality or access to educational services.

7. Marketing Communications

We may send promotional emails about courses, educational resources, and related services to individuals who have opted in to receive such communications.

Recipients may unsubscribe from promotional communications at any time using the unsubscribe instructions included in those messages or by contacting us directly.

Unsubscribing from marketing communications does not prevent us from sending necessary transactional, administrative, or regulatory communications related to purchases, course participation, or account activity.

8. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain appropriate business records, and comply with applicable legal and regulatory requirements.

Retention periods may vary depending on the type of information, the purpose for which it was collected, and applicable requirements.

Course participation records, assessment results, completion affirmations, certificates, and related CLE documentation may be retained for periods required by applicable regulatory authorities or for reasonable administrative and recordkeeping purposes.

Financial and transaction records may be retained as necessary to comply with applicable accounting, tax, and legal requirements.

When personal information is no longer reasonably necessary, we will take appropriate steps to delete, anonymize, or otherwise dispose of it, subject to applicable legal requirements and technical limitations.

9. Information Security

We use reasonable administrative and technical measures designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or loss.

We also rely on established third-party service providers for website hosting, educational delivery, and payment processing.

Although we take reasonable precautions, no electronic system, transmission method, or storage process can be guaranteed to be completely secure.

10. Your Privacy Rights

Depending on applicable law, individuals may have certain rights concerning their personal information, including the right to:

• Request access to personal information we maintain

• Request correction of inaccurate information

• Request deletion of personal information, subject to applicable exceptions

• Withdraw consent where processing is based on consent

• Opt out of promotional communications

• Exercise other privacy rights provided by applicable law

Requests may be submitted using the contact information provided below.

We may request information necessary to verify the identity of the individual making a request.

Certain information may need to be retained despite a deletion request, including records required for CLE compliance, financial reporting, legal obligations, or other lawful recordkeeping purposes.

We will respond to privacy requests in accordance with applicable law.

11. Children's Privacy

Our professional education programs and related services are intended for adults and are not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13 through these services.

If we become aware that personal information has been collected from a child under 13 inappropriately, we will take reasonable steps to address the situation in accordance with applicable law.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, business practices, technology, or applicable legal requirements.

The effective date displayed at the beginning of this policy indicates when the current version became effective.

Where required by applicable law, we will provide notice of material changes.

13. Contact Information

For questions about this Privacy Policy or requests concerning personal information, please contact:

Snowlight Hope Services, LLC
Doing business as Mangsen Mapping

Email: [email protected]

Website: https://mangsenmapping.com

Colorado, United States